Are These The 7 Real Reasons Why Tech Projects Fail?
But the question is why: Why do so many technology projects fail — and fail so miserably? From my experience, it’s usually not tech problems that derail tech projects. In fact, 54 percent of IT project failures can be attributed to poor management — while only 3 percent are due to technological problems.
- Poorly defined (or no defined) outcome.
Believe it or not, one of the more common problems I see with both technology projects and data projects is an ill defined goal or outcome. A company will say they want to improve customer service, for example — but no one ever bothers to say what that looks like. Shorter call times? Fewer calls? Higher customer satisfaction? How will you know when you’ve succeeded? If you don’t know, you’re doomed to failure.
- Lack of leadership.
Too often, technology projects are deemed “IT” projects and relegated to the IT department, regardless of what the project actually is. But for any project to work, it needs strong leadership from the top down. If a project doesn’t have buy in and support from C-level executives as well as specific department leaders, it’s hard to get employees on board and hard to know who is in charge when leadership questions arise.
According to reports, 25 percent of technology projects fail outright; 20 to 25 percent don’t show any return on investment; and as much as 50 percent need massive reworking by the time they’re finished. But the question is why: Why do so many technology projects fail – and fail so […]
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